Terms of service

The presentation of the Petromax product range on the Internet does not constitute an offer within the meaning of §§ 145 ff. BGB (German Civil Code). By placing an order, the customer submits a binding purchase offer to Petromax. Petromax is entitled to accept the order by delivering the goods or by sending an order confirmation email within a period of 7 days from receipt of the order. Acceptance is subject to the availability of goods, in particular subject to correct and timely delivery by Petromax's suppliers.

This only applies in the event that Petromax is not responsible for the non-delivery. If the goods are not available, Petromax will inform the customer immediately and reimburse any payments already made by the customer without delay. A confirmation of receipt email, which is automatically generated and sent by the system immediately after receipt of the customer's order, does not constitute a binding acceptance of the offer by Petromax. During the ordering process, the customer bears the risk of an incorrect transmission that cannot be clarified. The goods offered by Petromax are only sold in customary quantities

The prices listed on the Internet at the time of the order shall apply. The prices quoted are final prices, i.e. they include the applicable statutory VAT and other price components. We reserve the right to make technical changes as well as changes in shape, color and/or weight within reasonable limits.

The ordered goods will be delivered to the customer as quickly as possible within the scope of the availability of the article by Petromax. If not all ordered goods are in stock, Petromax reserves the right to make partial deliveries. Petromax shall bear the costs of partial deliveries.

You have the right to cancel this contract within 30 days without giving any reason. The revocation period is 30 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us

• Petromax GmbH
• Sudenburger Wuhne 61
• 39116 Magdeburg
• Phone: 0391-55684600
• Fax: 0391-55684601
• E-mail: info@petromax.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the model withdrawal form, but this is not obligatory. You can also fill in and send the model withdrawal form or another clear declaration electronically on our website(www.petromax.de). If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by e-mail). In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 30 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case no later than 30 days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the 30-day period has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

End of the withdrawal policy

The payment options available to every customer are prepayment, PayPal or credit card (MasterCard/Visa). For registered customers with a customer account, a purchase on account is also possible for deliveries within Germany with an order value of up to 100,- €. The purchase price is due at the latest upon receipt of the goods and must be paid in full and without any deductions within 14 days of receipt of the goods.

All delivered goods remain the property of Petromax until full payment has been made. The retention of title also extends to processed items and, in the event of resale, to the purchase price claim (extended retention of title).

The warranty is governed by the statutory provisions. Should a manufacturer grant a longer product warranty, the customer may of course assert his justified claims under this warranty against the manufacturer even after expiry of the seller's warranty.

The customer's warranty claims are initially limited to the right to repair or replacement. If the repair or replacement delivery fails, the customer shall be entitled to reduce the remuneration or to withdraw from the contract. The rectification of defects shall be deemed to have failed after the second unsuccessful attempt, unless the nature of the item or defect or other circumstances indicate otherwise. In the event of incorrect operation and improper use of the goods, the customer shall bear the costs of the technical inspection of the goods arranged by him or the rectification or repair carried out at his request.

Obvious defects in the delivered goods must be reported to Petromax by e-mail, letter or telephone within two weeks of delivery of the goods.

Despite the utmost care taken by Petromax in compiling the product range, Petromax cannot assume any liability for the correctness of the manufacturer's information, product descriptions and prices as well as any printing errors, technical changes and continued availability of all goods. Petromax excludes liability for damages caused by simple negligence, provided that these do not concern essential contractual obligations, damages resulting from injury to life, body or health or guarantees or claims under the Product Liability Act. The same applies to breaches of duty by Petromax's vicarious agents.

The data required for business transactions will be stored and, if necessary, passed on to affiliated companies within the framework of order processing. This information is provided in accordance with the provisions of § 33 para. 1 of the German Federal Data Protection Act (BDSG). All personal data will of course be treated confidentially. By placing an order, the customer agrees to the storage of his/her data. He is entitled to view his data at any time and, if necessary, to have details changed or deleted. Petromax is available to the customer for change or deletion requests at info@petromax.de.

This contract is subject exclusively to the law of the Federal Republic of Germany. Magdeburg is agreed as the place of jurisdiction. Petromax is neither legally nor voluntarily obliged to participate in a dispute resolution procedure before a consumer arbitration board in accordance with the German Act on Alternative Dispute Resolution in Consumer Matters (Verbraucherstreitbeilegungsgesetz - VSBG). Petromax also declares itself unwilling or refuses to participate in such proceedings if the customer requests such proceedings, wishes to have them carried out or initiates them in any other way.

Should individual provisions of the contract with the customer, including these General Terms and Conditions, be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.

The wholly or partially invalid provision shall be replaced by a provision whose economic success comes as close as possible to that of the invalid provision.